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WARNING! -- Dangerous Dog Toy [Aug. 21st, 2008|10:36 am]
Wizard of Changes -- ©cdozo 2004 to 2015
Any of you folks with dogs should read this article about a dangerous dog toy, It's a ball that dogs get their tongue stuck in when it breaks open.

It sounds to me like the vets are just pulling the dog's tongues out against the vacuum and the tongues are getting severely damaged in the process. If your dog's tongue gets stuck, you might consider carefully making a hole in the ball to relieve the vacuum and then gently removing the ball from the dog's tongue. If it's in pain or frightened, the dog will still need to be sedated first, but the damage will be considerably less if the ball is punctured before it is separated from the dog's tongue.

But the best decision would be not to let your dog play with the toy.
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Comments:
[User Picture]From: amysn
2008-08-22 03:49 pm (UTC)
This is really sad and horrible. And very smart of you: make a hole in the ball to relieve the vacuum.

I wrote the company and they replied that they are no longer shipping the product and have asked stores to return the merchandise:

Thank you for your recent note expressing concern over the Four Paws® Pimple Ball with Bell. We were equally alarmed to learn that a dog may have injured himself while playing with this toy.

Dogs have been enjoying the Pimple Ball with Bell for more than a decade with over 500,000 units sold. In all the years this product has been on the market, this is the first injury of this nature that we are aware of. Unfortunately, accidents sometimes happen. That’s why we recommend that dogs always be supervised when they are playing with any toy. We take great care in developing safe products for pets and their owners.

At this point we have identified the problem and are not shipping any more Pimple Balls. We have contacted customers that carry this product and have asked them to immediately return their inventory.

Thank you for your concern and feedback. Please know that we are in direct communication with the pet owner whose dog was injured. At Four Paws, happy pets and satisfied pet owners are our number one priority. Rest assured we will continue to work hard to deliver on our priority.

Sincerely,

Allen Simon
President, CEO
Four Paws Products

Edited at 2008-08-22 03:50 pm (UTC)
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[User Picture]From: cdozo
2008-08-22 04:23 pm (UTC)
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[User Picture]From: amysn
2008-08-22 04:57 pm (UTC)

That is messed up

Indeed, you are correct. I did not see a way to notify Amazon, so, I wrote a review of the product, complete with the letter from the CEO and a link to the Chai story.
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[User Picture]From: ndozo
2008-08-23 06:39 am (UTC)

Re: That is messed up

I like the direct tone of the letter from the company.
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